Returns & Exchanges
At Colorescience, your skin health is our priority, which is why we offer a 30-day satisfaction guarantee on all products purchased directly from our site. If you are not completely satisfied with your results, we are happy to provide a full refund or exchange to ensure you find your perfect match.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided through the portal to ensure your return is tracked and processed efficiently.
- 3.Pack and Ship
Securely package your items in their original container if possible, attach the prepaid label, and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.